Terms and Conditions
Terms and Conditions

Terms and Conditions

Please read this brief guide. By confirming a reservation, you agree to our terms and conditions.

Prices

All accommodation rates are per night.

The tariff page states the rates per person per night; however, if you book through the online booking engine, it will calculate your stay per room per night depending on the number of people applied.

The Management reserve the right to vary the terms of the tariff.

All rates include VAT.

Credit card payments can be accepted via Barclaycard, Visa, MasterCard, Switch & Diners.

Deposits

A £50 deposit per adult will be charged to your card.(excluding last-minute booking, for which payment on arrival will be requested). Please note that if a reservation is cancelled, the deposit is held for six months for a future stay. If the reservation is not re-booked within the six months, the deposit will no longer be available for use towards a future booking with us.

Advanced Purchase Rates

Advanced purchase non-refundable offers are charged on the day the reservation is placed with the hotel and are non-refundable and non transferable.

Arrivals and Departures

We guarantee bedrooms to be ready for your arrival from 2.00 pm onwards. We ask that you kindly vacate your room by 11.00 am on the morning of your departure.

Luggage can be stored at Reception and you are welcome to make full use of all the hotel's facilities during the day.

Children

Children under the age of 12 years have the option of high tea served from 5.30 pm to 6.30 pm or dining with their parents in the restaurant. However, in the event of the latter option being preferred, we do specifically request that they are seated with parents promptly at 7.00pm. Families are most welcome, of course, but we do ask parents to ensure their children are supervised at all times, behave appropriately and have consideration for other residents.

Dress Code

Guests are requested to wear “smart casual” attire in the restaurant (i.e. no t-shirts, sweatshirts, shorts or trainers - smart jeans are acceptable).

Smoking

Guests are not permitted to smoke in bedrooms or within the hotel itself.